To succeed in management you need good interpersonal skills, you need to understand how to deal with other people. Through previous articles, we know that soft skills plays an important role in our life and are an useful tool to help us success. This article, The importance of interpersonal skills, will help you gain an awareness of your own skills and understand that an awareness of the interpersonal skills of others can help us enormously in dealing with the work tasks we are responsible for.
First of all, we should understand what interpersonal skill is. In my point of view, interpersonal skills are the skills used by a person to interact with others properly.Development of the interpersonal skills of employees is a key goal of training and development initiatives for many companies, and is considered a constructive manner in which to handle office disputes and other personnel issues. These skills include the areas of communication, listening, delegation of tasks and leadership.
In addition to the items above, the following interpersonal skills are important in order to work effectively with other people:
– The ability to manage conflict: Respectively managing differences of opinions and seeking win-win resolutions
– Problem solving: Choosing the best course of action while taking the needs and perspectives of others into account
– Communication: Speaking with clarity and directness while showing appropriate sensitivity to the receiver
– Listening: Being able to hear other people’s perspectives while suspending judgment
– Demonstrating responsibility: Doing what you say you will do, when you say you will do it
– Flexibility: Being open to new and different ways of doing things
Most of undergraduate lack of soft skill which lead to fail in interview
So how can we improve our interpersonal skills?
These are some tips for you.
Focus on Your Basic Communication Skills
– Learn to Listen
Listening is not the same as hearing. Take time to listen carefully to what others are saying through both their verbal and non-verbal communication.
– Choose Your Words
Be aware of the words you are using when talking to others. Could you be misunderstood or confuse the issue? Practise clarity and learn to seek feedback to ensure your message has been understood. Encourage others to engage in communication and use appropriate questioning to develop your understanding.
Improve your Personal Skills
– Be Positive
Try to remain positive and cheerful. People are much more likely to be drawn to you if you can maintain a positive attitude. A positive attitude also translates into improved self-confidence.
– Develop your Emotional Intelligence, and particularly your Empathy
Emotional intelligence is the ability to understand your own and others’emotions, and their effect on behaviour and attitudes. It is therefore perhaps best considered as both personal and interpersonal in its nature, but there is no doubt that improving your emotional intelligence will help in all areas of interpersonal skills.
Improving your emotional intelligence improves your understanding that other people have different points of view. It helps you to try to see things from their perspective. In doing so, you may learn something whilst gaining the respect and trust of others.
– Learn to be Assertive
You should aim to be neither passive nor aggressive. Being assertive is about expressing your feelings and beliefs in a way that others can understand and respect. It is fundamental to successful interpersonal relationships.
– Reflect and Improve
Think about previous conversations and other interpersonal interactions; learn from your mistakes and successes. Always keep a positive attitude but realise that you can always improve our communication skills.
In conclusion, this article provided basic knowledge and practice ways. It took you a lot of time o develop your own skills. However, Possessing strong interpersonal skills is a strong predictor for career success. When you manage or lead other people, it is especially critical to gain the Interpersonal Leadership Skills you need. Additional career opportunities can open up as a result. So it’s worth for you to put your efforts.
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